1: order
Customers must fill in the correct shipping address and contact phone number on the checkout page.
After we receive the order, we will send a confirmation email, and we will also call the customer to confirm the order details and delivery arrangements.
If you have any questions or special requests, please feel free to contact us at 6130 4932.
2: payment
We accept credit card payments: Visa, Master, American Express.
If you need to pay by PayMe, bank transfer, FPS, or cash, please select "Cash Payment" in the payment method
We will contact you after receiving the order, please make sure to provide the correct phone number.
3: Delivery
You can enjoy free local delivery service for purchases over HK$600, and local delivery fee of HK60 will be charged for those below HK$600.
Outlying islands and remote areas may not be able to provide delivery services, please contact us first.
In the event of heavy rain, inclement weather or special traffic jams, the delivery time may be delayed.
In the event of typhoon signal No. 8 or above, or a black rainstorm warning signal, the same-day delivery service will be cancelled.
All Japanese sake is transported and stored at 0°C to 4°C to ensure that customers taste the best quality.
4: return
When receiving the goods, please be sure to count the quantity of the ordered goods with the delivery staff and check the goods to make sure they are intact.
If you find any damage or problems when receiving the goods, please do not sign for it, and notify us to arrange the return of the goods and arrange the next delivery.